Guides
Support Toolkit


Guides
The Best Advice for Scaling Your Shop

Guides
Help Scout's Guide to Crafting Culture

Guides
Getting Started with Social Media Support

Guides
The Art and Craft of Online Service

Guides
Buyer's Guide to Choosing the Right Customer Support Tool: Ebook

Guides
The Complete Guide to Email Management in Higher Education

Software & Systems
The Complete Guide to Email Management in Higher Education: Ebook

Tips & Templates
47 Pro Tips on How to Talk to Customers

Working Remotely
Help Scout’s Ultimate Guide to Remote Management

Leading Service
How to Know When It's Time to Hire For Your Support Team

Leading Service
Step-By-Step Guide: Measuring Customer Service ROI

Guides
Buyer's Guide to Choosing the Right Customer Support Tool

Revenue Growth
Understanding Consumer Behavior to Convert More Customers

Tips & Templates
How to Write Support Emails Your Customers Will Love

Scaling Service
7 Steps to Build a Thriving Customer Service Team

Tips & Templates